Refund policy
Our Refund Policy (AKA: We've Got Your Back)
Look, we want you to love your gear as much as you love a perfect third shot drop. If something's not right, we'll fix it.
We'll refund you if:
- We sent you the wrong stuff (our bad!)
- Your item showed up damaged or defective (boo!)
Just reach out within 30 days of your purchase and we'll sort it out.
How to get your refund:
Shoot us an email at hi@pickleballdesign.co with your order number and a quick note about what went wrong. We promise we're nice people who actually want to help.
The fine print:
We might update this policy from time to time (because life happens). Want to make sure you've got the latest version? Just ping us at hi@pickleballdesign.co.
Pro tip: Want your gear to last longer than your winning streak? Check out the washing and care instructions that come with your order. Future you will thank present you.